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In This Section

· Water Reform Package
· Water Conservation Program

Contact Information

Joseph Yannuzzi
Water / Sewer Superintendent
(607) 772-7210


After Hours & Emergencies
(607) 772-7020

Documents

· Annual Drinking Water Quality Report for 2009 PDF
· Annual Drinking Water Quality Report for 2004 PDF
· Annual Drinking Water Quality Report for 2005 PDF
· Annual Drinking Water Quality Report for 2006 PDF
· Annual Drinking Water Quality Report for 2007 PDF
· Annual Drinking Water Quality Report for 2008 PDF
· COB Clean Fill Policy PDF
· Water Conservation Guide.exe

FAQ

1. What are the criteria for my water service getting shut off?
2. What should I do if I have received notice that my water service will be shut off?
3. Does the City accept partial payments for water/sewer bills?
4. How long do I have to pay my water/sewer bill?
5. Why is my Water/Sewer bill so high (compared to normal), and can you reduce it?
6. My water smells like kerosene.  What are you doing to it?
7. My water is (or was) rusty, is it safe to drink?
8. How do I get my water turned off (and then back on) at the curb?
9. Is City water safe to drink?  What do you test it for?
10. Can I fill my swimming pool from a fire hydrant?
11. My water pressure is low - why?
12. Why do I have to pay a minimum bill when my water is shut off?
13. Why can't the Water/Sewer bills go into the tenants name?
14. Can I pay my bill with a credit card or online?
15. When are my Water/Sewer bills due?
16. I did not receive the last bill, why should I have to pay the late fees?

Water & Sewer

Department Overview

The City of Binghamton’s Water & Sewer Department main complex is located on the city’s South side, at 25 Broome Street. This department currently has 59 employees and this newly updated complex houses offices for:

  • Water Treatment Plant (video tour)
  • Water Distribution Services
  • Water Meter Services
  • Sewer Collection Services 

Hyrdant Permits

Hyrant permits are available at the Office of Water Billing in the Office of the Treasurer on City Hall's 2nd Floor. For more information, please call the Office at 772-7024 or email treasurer@cityofbinghamton.com.

2009 Annual Drinking Water Report

The Water Department in March 2009 released the 2009 Annual Drinking Water Report, sending copies to all users the City's water filtration services.

As in past years, the City's water system was in compliance with all State drinking water operating, monitoring, and reporting requirements, making the City's services a healthy, nourishing, and affordable drinking water alternative.

Water Conservation Program

By taking just a few simple measures, citizens can conserve water and reduce their costs, often considerably. To aide in this effort, the City of Binghamton offers the Water Conservation Program, which includes both informational resources and conservation reviews by Water-Sewer Department officials. Click here for more.

2008/2009: A Year of Changes for the Water Department

The past year has seen it's share of reform in the Water Department: from rates, to billing schedules, to shutting off water service to delinquent users. In order to keep residents fully informed of these changes, we've provided brief summaries of the following :

  • WATER RATE CHANGES (see below)
  • WATER REFORM PACKAGE: We've created a dedicated page to explain the following elements:
      • New Billing Schedule
      • New Payment Options
      • New Shut-Off Enforcement
      • New Water Services Fee Sheet

Please feel free to contact us at the Water Department if you have any questions.

Water Rates

In order to deal with continued financial distresses in the water fund, and in response to quickly increasing costs of petroleum-based products used in the production and distribution of quality municipal water, the City announced in March 2008 a proposed rate increase of 40% in the water rates.

In addition to the four public comment sessions hosted by the Water Superintendent, Mayor Ryan also held a public forum on March 27th in order to listen to residents' concerns and share the reasoning behind the proposed rate increase.

Based on comments from homeowners and business owners, the City approved on March 31, 2008 a two-step increase in water rates, 30% and 10%. The 30% was in effect for usage between April 1 - July 31, 2008 and reflected in the last bill in 2008. The subsequent 10% increase was in effect for usage between August 1 - November 30, 2008, and reflected in the first bill of 2009.

(NOTE: See the Water Reform Package page for more information about the new schedule.) 

In response to the continued frustration and concerns over the water rate increases, and in keeping with Mayor Ryan's pledge of open government, the City has prepared a "Citizen's Guide" to better explain the reasoning behind the inevitable rate increases and the continued financial challenges we face as a community.

Please feel free to contact Mayor Ryan or his staff at (607) 772-7001 with any questions or comments about the information presented in the Citizen's Guide.

Water Video

The City of Binghamton has produced a video on the water filtration process. The video follows the process from start to finish, from the Susquehanna River to inside the City's water filtration plant on Binghamton's South Side, and features Acting Water/Sewer Superintendant Joseph Yannuzzi. The 16 minute segment was broadcast on Time Warner Cable, and is now available below.

 

Additional Contact Information

Water Treatment Plant Laboratory
(607) 772-7222
Water Distribution & Sewer Collection
(607) 772-7219

   
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